FREQUENTLY ASKED QUESTIONS

Can I book the tour in advance?

Booking are not made for individual participation. For VIP Tour and group tours, you can schedule the tour time by sending an e-mail to [email protected].
You can buy online tickets by clicking the BUY NOW buttons below the tour information on our homepage.

You can cancel your ticket up to 24 hours before the tour time and re-buy it for any other date you wish.

Each printed photo costs 75 TL. At the end of the tour, you will have your printed photos from the Photo Desk located at Maraton Tribune. You can also get your photos that you like in high resolution via e-mail. Each digital photo costs 45 TL.
You can buy tickets from our ticket office with a foreign credit card. However, it is not possible to buy tickets by mail order.
 
You can buy as many tickets as you want for our tours within daily program.
Since there are areas with stairs in the route of Sarı and Lacivert tours, we suggest you attend without a baby carriage. FB TV Experience and Museum Tour route is more suitable for our guests who have a baby carriage with them.
Our guests who are aged between 0-6, over 70, relatives of martyrs, veterans and disabled can attend our tours free of charge by an invitation. Children aged 0-6 only can attend our tours with a family member. The companions are asked to buy the ticket.
When our guests, who have the right to get an invitation, arravie to our ticket office, they are required to present their ID.
Our guests who cannot present their ID are required to pay the ticket fee at the ticket office.
FB TV Experience and Museum Tour routes are more suitable for our disabled guests. Before the tour, we ask them to inform us of their status to [email protected].

Our members can only benefit from the discounted ticket privilege for themselves (unless they owe a dues fee). Discounts do not apply to tickets bought for their relatives.
(Discounts are valid for all tour categories except the VIP Tour held at FB TV Studios.)

A body search is made before arriving at the ticket office area.
Our stadium and museum are regularly disinfected every week. Social distancing rules are observed in our tours.

Our guide accompanies the group during the tour. In addition, we have security and field operation officers at many points.

Since the tour route is long and there are areas with stairs, we recommend that you choose comfortable clothes and shoes.

To get these photos, you can contact us at [email protected].

We must receive our guest’s approval for Explicit Consent Text.
We suggest you to sign PDPL and e-Commerce Code for keeping your personal information safe, inform you about events and campaign which are organized by Fenerbahçe.
We offer this opportunity to our guests who buy VIP Tours.
For detailed information, you can contact us at [email protected].
We offer this opportunity to our guests who purchase VIP Tours.
For detailed information, you can contact us at [email protected].
We are unable to provide any locker where you can leave your personal belongings. We recommend that you do not carry too many items with you while attending the tour.
High Council Board Members, Active Members, Representative Members, Active Fenerbahçe Children's and Youth Club Participants can benefit from a 20% discount by presenting their membership cards if they do not owe dues.
In addition, teachers, students, healthcare professionals, soldiers and employees of our sponsor companies can benefit from the 10% discount.
When our guests, who bought a discounted tickets, arravie to our ticket office, they are required to present their ID.
Our guests who cannot present their ID are required to pay the ticket fee at the ticket office.
Açık Rıza Metni için misafirlerimizden onay almamız zorunludur.
İletişim bilgilerinizin kulübümüzde tutulması, gerekli bilgilendirmeler ile turlarımız ve Fenerbahçe SK tarafından düzenlenen diğer etkinlik ve kampanyalardan sizi haberdar edebilmemiz için KVKK ve ETK metinlerini de imzalamanızı öneririz.
 

Press members can attend our Museum Tour free of charge. Other tours are chargeable.

VIP Tur satın alan misafirlerimize bu imkanı sunmaktayız.
Detaylı bilgi için [email protected] adresimizden bize ulaşabilirsiniz.
Özel eşyalarınızı bırakabileceğiniz herhangi bir dolap imkanı sunamamaktayız. Tura katılırken yanınızda fazla eşya bulundurmamanızı öneririz.
 

Yüksek Divan Kurulu Üyeleri, Aktif Üyelerimiz, Temsilci Üyelerimiz, Aktif Fenerbahçe Çocuk ve Gençlik Kulübü Katılımcıları aidat borçları olmadığı takdirde üyelik kartlarını ibraz ederek %20 indirimden faydalanabilir.
Ayrıca öğretmenler, öğrenciler, sağlık çalışanları, askerler ve sponsor markalarımızın çalışanları %10 indirim ayrıcalığından faydalanabilirler.

İndirimli bilet alımı yapan misafirlerimizin; bilet gişemize geldiklerinde kimlik ve çalıştıkları firma kartlarının ibrazını yapmaları gerekmektedir.
Kimlik ve çalıştıkları firma kartlarının ibrazını yapamayan misafirlerimizin gişede ücret farkı ödemesi gerekmektedir.